With years of combined experience, the Panoramic Data Services team is ideally positioned to help you with a range of automation tasks.
Whether you are deploying any of the MagicSuite automation toolset, have a LogicMonitor project, or a bespoke project – our automation professionals can provide everything from guidance, training and enablement, to fully outsourced delivery.
Putting Your Needs First
We are committed to putting the customer first. Your requirements matter to us – and we put everything into ensuring that each project is delivered successfully, and with measurable business impact. We will:
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- speed up your MagicSuite implementation projects
- provide best-practice guidance on deployment projects, drawing on decades of experience
- provide training and enablement for long-term success
- Ensure value for money, itemise time spent to the second
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LogicMonitor Services
Our LogicMonitor expertise spans all the way back to 2011, when we acted as the EMEA distributor and agent – representing LogicMonitor to all customers in the region. We have a wide range of unique offerings, automated healthechecks, specialised topology maps, integrations and LogicModule services. Look no further for one of the most powerful LogicMonitor partners in the industry.
System Integration
We have a unique approach to systems integration, based on our ConnectMagic software. Instead of relying on vendor-specific point-to-point integrations; which often result in poor performance and limited scope; our services provide for a full, rich data synchronisation – totally aligned with your process design and requirements.
Report Automation
Avoid the consequences of poor reporting, with our bespoke report templating and automation solutions. Our consultants are experts in communicating – pulling the right data and presentation together to radically improve your customer interactions.
Incident Orchestration
Too many tickets, not enough time? It’s often duplicated tickets clogging up your processes, and preventing service improvement initiatives. Our services provide a full roadmap of incident management improvement initiatives, from alert consolidation, de-duplication, ticket enrichment, orchestrated response via playbooks, and automated problem recognition.
Bespoke Software Projects
Our software engineering expertise enables our customers to create real and significant differentiation in the market. We undertake any project relating to IT operations, and particularly enjoy working with complex APIs. Our deliverables have included: sustainability & power management, configuration governance, customer portals, and more.
Training and Enablement
We provide training and enablement for any of our MagicSuite software, and also for LogicMonitor. Training is always customised for specific customer requirements, and is designed to support long-term success for our customer teams.
In addition to these pre-packaged offerings, the highly experienced Professional Services team can work with your technical staff to produce a fully bespoke custom package to cover all your automation requirements. This can include a managed service offering, such as a managed LogicMonitor or part-managed LogicMonitor solution.
For further information, please connect with us via the Contact Page, or email us directly at sales@panoramicdata.com